Shipping policy
Shipping Policy:
At bronx&b., every order is carefully prepared and packaged with care. We appreciate your support of our small business!
Processing Time:
Orders are typically processed within 2-5 business days (Monday-Friday, excluding holidays). During new launches, holidays, or sales events, processing times may be slightly longer.
Shipping:
Once your order has shipped, you'll receive a confirmation email with tracking information.
Estimated delivery times:
-- Standard Shipping (U.S.): 3-7 business days.
-- Delivery times may vary depending on your location and the shipping carrier.
Please note that delivery estimates are not guaranteed.
Shipping Rates:
Shipping costs are calculated at checkout based on your order and delivery location.
Free Shipping may be offered during promotions or on qualifying orders.
Incorrect Addresses
Please double-check your shipping address before placing your order. Bronx&b. is not responsible for shipping delays, lost packages, or packages marked as delivered.
If you notice an error, contact us as soon as possible. We'll do our best to update your order before it ships.
Lost or Delayed Packages:
Once a package has been handed over to the shipping carrier, bronx&b is not responsible for shipping delays, lost packages, or packages marked as delivered.
If your package is delayed or missing, please contact the shipping carrier first. If you need additional assistance, we're happy to help guide you through the process.
Damaged Items:
If your order arrives damaged, please contact us within 7 days of delivery with your order number and clear photos of the damaged item and packaging. We'll work quickly to make it right.
Questions?
If you have any questions about your order, we'd love to help.
Email: contact@bronxandb.com